We1 respects your privacy. This document transparently explains how we collect, use, store, and protect your personal information as a player on our platform.
Six core principles that form the foundation of how we handle the personal data of every we1 player in Malaysia.
All data moving between your device and we1's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
We1 does not sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent. Your data is not our commodity.
You have the right to access, correct, transfer, or request deletion of your personal data at any time. Contact our team and we will respond within 30 days.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 security monitoring to prevent unauthorized access.
We1 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) and relevant regulatory requirements, ensuring your rights as a player are always protected under the law.
In the event of any security incident affecting your data, we1 is committed to notifying you within the timeframe required by applicable law.
Welcome to the we1 Privacy Policy. This document describes the privacy practices of we1, an online casino and sports betting platform accessible at we1.onl ("Platform"). we1 ("we", "us") is committed to protecting your personal information and fully respecting your privacy rights.
This Privacy Policy applies to all users who access or use our Platform, including the website, mobile app, and all related services we offer. By registering or using any part of the we1 Platform, you agree to the data protection practices described in this document.
This Privacy Policy should be read together with the we1 Terms and Conditions. In the event of any conflict between the two documents regarding data privacy, this Privacy Policy shall take precedence.
We1 collects various types of information depending on how you interact with our Platform. The following are the categories of information we collect:
In certain cases, we may receive information about you from trusted third parties, such as identity verification service providers or fraud prevention agencies, to help ensure the security of your account.
The information we collect is used for lawful and specific purposes. we1 does not use your data for any purpose beyond what is stated below:
We1 only processes your personal data when there is a valid legal basis to do so. The legal bases we rely on are:
We1 takes a highly cautious approach to sharing your information. We only share your personal data in the following circumstances:
We work with carefully selected third parties to support platform operations, including payment service providers, gaming platforms, identity verification services, and cloud infrastructure providers. All third parties are bound by strict data protection agreements and may only use your data for the purposes we specify.
We1 will disclose your information to the relevant authorities when required by law, court order, or direction from a legitimate regulatory agency. This includes cooperation with investigations related to fraud or money laundering.
We may disclose information where necessary to protect the rights, property, or safety of we1, our players, or the public, including sharing information with other companies and organizations for fraud prevention purposes.
The we1 platform uses cookies and similar tracking technologies to enhance your experience and ensure account security. The following are the types of cookies we use:
These cookies are required for core platform functions such as login authentication, session management and security. You cannot disable these cookies as doing so will affect platform functionality.
We use analytics tools to understand how players use our platform — which pages are most popular, how long sessions last, and where players encounter issues. This data helps us improve your experience.
These cookies remember your preferences such as language, display theme and other settings so you don't have to re-enter them every time you log in.
We1 takes data security seriously to protect your information. The security measures we employ include:
While we take all reasonable precautions, no security system can guarantee 100% absolute protection. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials.
We1 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by law. In general:
When the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to you.
As a registered we1 player, you have the following rights regarding your personal data:
| Your Rights | Description | Status |
|---|---|---|
| Right to Access | You may request a copy of all personal data we hold about you. | Supported |
| Right to Rectification | You may request that we correct any inaccurate or outdated data. | Supported |
| Right to Erasure | You may request deletion of your data under certain circumstances ("right to be forgotten"). | Supported |
| Right to Portability | You may request your data in a machine-readable format for transfer. | Supported |
| Right to Object | You may object to the processing of your data for direct marketing purposes. | Supported |
| Right to Withdraw Consent | You may withdraw consent for consent-based processing at any time. | Supported |
To exercise any of the above rights, please contact our support team via live chat on the platform. We will respond within 30 days of receiving your request. For complex cases, this period may be extended to up to 60 days with prior notice to you.
In the course of its operations, we1 may need to transfer your personal data to servers or service providers located in other countries. Any such data transfers are carried out with appropriate safeguards in place, including data processing agreements that comply with international standards.
We1 ensures that every destination country for data transfers maintains an equivalent or higher level of data protection, or that adequate contractual safeguards have been put in place to protect your data.
The we1 platform may contain references to third-party services such as game providers or payment systems. we1's Privacy Policy applies only to our own platform. we1 is not responsible for the privacy practices of any third party and encourages you to read their privacy policies separately.
We1 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via in-platform notifications or email to your registered address.
The "Last Updated" date at the top of this document will always be updated whenever any changes are made. Your continued use of the we1 platform after those changes take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer team through the following channels:
We take every privacy inquiry and complaint seriously and will work to resolve any issue you encounter promptly and professionally.